24x7 Enterprise Support for Apache Ecosystem – Trusted by Global Teams

Get round-the-clock, enterprise-grade support for your mission-critical Apache technologies — including Apache NiFi, Kafka, Cassandra, Spark, and more. Ksolves empowers international organizations with reliable, secure, and fully compliant third-party support tailored to their infrastructure needs.

Why Global Teams Trust Ksolves for
Enterprise-Grade Support?

Whether you're running your Apache Stack on-premises, public cloud, or in containerized environments,
we’ve got you covered with scalable, responsive support designed for global teams.

24x7 Global Support

Get always-on,24x7x365 support. With support teams
available in major time zones (US, Europe, APAC), we offer
multiple communication channels, including email, phone,
ticketing, Slack, and MS Teams.

International Compliance & Certifications

ISO 27001 and SOC 2 Type II certified, GDPR-compliant, and ready for region-specific compliance (EU, US, UK). NDAs and DPAs are standard with every client.

Insurance & Audit Readiness

Get easy access to detailed
support documentation for
insurance and audit purposes. All
interactions are logged with full
audit trails for transparency.

Guaranteed SLAs & Escalation Matrix

Clear SLAs with guaranteed
response and resolution times.
Multi-level escalation ensures
quick access to experts when
needed.

Deep Expertise in Apache
Technologies

Certified engineers in Apache NiFi, Kafka,
Cassandra, and more, with extensive experience
managing global production environments and
keeping up with the latest Apache releases.

Transparent Reporting & RCA

We provide regular SLA and performance reports. For
critical incidents, a Root Cause Analysis (RCA) is
delivered to prevent recurrence.

Proven SOPs & Knowledge Base

Our SOPs and runbooks ensure rapid resolution. Proactive monitoring and
early alerts help prevent issues before they arise.

Enterprise-Grade Security

Secure support portals, encrypted communications, and role-based
access controls. We also have disaster recovery plans in place for added
protection.

Client References and Case Studies

Trusted by global enterprises, with case studies
showing the impact of our Apache support on their
operational success.

End-to-End Support for Open-Source
Big Data Stack

From real-time data streaming to distributed databases and workflow orchestration, we support every
Apache tool your enterprise depends on.

Apache NiFi

Design, monitor, and scale complex data pipelines with ease. We ensure seamless data movement across systems—securely and in real time.

Apache Cassandra

Handle massive data volumes with confidence.We optimize replication, resolve cluster issues, and maintain high availability.

Apache Kafka

Stream millions of messages without a hitch. From broker tuning to lag resolution—we keep your Kafka steady and scalable.

Apache Spark

Accelerate batch and stream processing jobs. We fine-tune performance, troubleshoot failures, and maximize resource use.

Apache Hadoop

Simplify large-scale data storage and processing. Our experts handle HDFS, YARN, and job workflows so you don’t have to.

Apache Druid

Deliver real-time analytics at lightning speed. We support data ingestion, tuning, and fast querying for instant insights.

Apache Pinot

Power interactive dashboards and live analytics. We ensure low-latency queries and stable integrations with your streaming stack.

Snowflake

Optimize data pipelines, reduce costs, and enable real-time analytics with secure, scalable Snowflake solutions tailored for multi-cloud and enterprise environments.

Databricks

Accelerate AI and big data initiatives with Spark tuning, Delta Lake optimization, and seamless ML model lifecycle management on Databricks.

Redpanda

Achieve low-latency, high-throughput streaming without ZooKeeper. Migrate from Kafka, optimize pipelines, and simplify event-driven architectures using Redpanda.

DevOps

Enhance delivery speed with CI/CD automation, infrastructure as code, and Kubernetes management for reliable, secure, and scalable deployments.

MongoDB

Ensure high performance, availability, and security with advanced support for MongoDB schema design, sharding, monitoring, and replication.

Prometheus

Monitor metrics at scale with powerful time-series capabilities. We manage scraping, alerting, and long-term storage integrations to keep you informed in real time.

Grafana

Visualize everything, from infrastructure health to business KPIs. We help build, customize, and maintain dashboards that deliver clear, actionable insights.

RabbitMQ

Ensure reliable messaging between systems and services.We support queue optimization, fault recovery, and secure message delivery at scale.

Redis

Supercharge performance with in-memory speed. From caching strategies to high availability setups, we ensure Redis stays fast and fault-tolerant.

Thanos

Scale with long-term storage and a global view. We handle complex Thanos components, ensuring durability, deduplication, and centralized monitoring.

Apache HBase

Handle real-time read/write access to large datasets. We optimize HBase for speed, consistency, and smooth integration with your data lake.

PostgreSQL

Leverage advanced SQL capabilities in an open-source package. We manage performance tuning, backup strategies, and high availability for enterprise-grade reliability.

MySQL

Power applications with a proven, open-source relational database. We handle everything from replication and scaling to failover and query optimization.

Rook Ceph

Run cloud-native, distributed storage with Kubernetes ease. We manage cluster setup, monitoring, and performance tuning for scalable, fault-tolerant storage.

Elasticsearch

Search and analyze your data at lightning speed. We support indexing strategies, cluster optimization, and seamless Kibana integration.

Apache ZooKeeper

Maintain coordination across distributed systems. We ensure quorum health, leader election stability, and fault-tolerant configurations.

pinot

OpenSearch

Unlock powerful search and analytics, without license restrictions.We manage scaling, performance tuning, and dashboarding for enterprise search at speed.

Ensure Business Continuity with Unmatched Support
for Your Apache Ecosystem!

Maximize uptime, security, and performance—get the support your business needs to thrive.

Talk To Our Experts

Seize Your Complimentary Reservation Now!

Date

Thursday, 29th February

Location

Salesforce Tower Sydney

Time

12:00 PM - 1:00 AEDT