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Project Name

From Challenges to Success: Scalable Multi-Tenant E-Commerce Platform for SMBs

Industry
E-Commerce
Technology
ReactJS, NodeJS, MongoDB

Overview

Our client was working on building an E-Commerce platform like Shopify that small and medium-scale business owners can use as a customizable online platform. They need a scalable, multi-tenant solution where customers can easily personalize their store with different templates, products, and themes.

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Challenges

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  • Issue in Multi-Tenancy and Data Isolation: The platform wants to integrate multiple independent stores while maintaining strict data segregation and security. Each tenant needed its products, orders, and customer information, all within a shared database infrastructure without compromising on data privacy.
  • Handle Traffic During Peak Periods: During sales events or peak shopping seasons, the platform faces issues in managing significant traffic spikes. They need a scalable infrastructure to prevent server overload that results in slow load times or downtime that affects the user experience.
  • Managing Complex Payment Processing and Security: Complexity in managing secure and efficient payment processing. The challenge involved integrating a payment gateway that supports multiple currencies and diverse payment methods while ensuring robust data security for sensitive payment information.
  • Providing Real-Time Updates for Order & Inventory: Consumers were expecting instant updates on order status, inventory availability, and notifications which created another issue.

Our Solution

The Ksolves team provided a comprehensive solution to our client that we have mentioned below:

  • We provided a structured MongoDB database with separate collections or document partitions for each store. They used tenant-based access control in the API layer, which ensures each API request is associated with the tenant’s data.
  • This directly allows easy data isolation and scaling while JWT authentication maintains data security for each store.
  • We then leveraged the horizontal scaling of Node.js microservices to improve scalability using container orchestration tools like Kubernetes or Docker Swarm. By using auto-scaling clusters, they were able to add or remove servers based on their business demand.
  • In the front end, we utilized lazy loading and code splitting to optimize page load times and CDNs (Content Delivery Networks) to cache static assets globally, reducing server load.
  • Ksolves then successfully integrated the Stripe payment platform as the primary gateway due to its API, support for various currencies, and strong security features. Utilizing the tokenization feature, it becomes possible for clients to manage payment data and ensure PCI compliance in order to simplify security management.
  • With successful SSL/TLS encryption implementation, we put up strong backend security protocols to protect user data.
  • We then implemented WebSockets using Socket.IO for real-time data communication. This allowed the system to push notifications directly to the client as the events occurred. It automatically reduces the need for constant polling and enables efficient real-time communication between users and servers.

Data Flow Diagram

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Conclusion

The Ksolves React implementation solutions result in a robust and scalable multi-tenant E-Commerce platform to customize small and medium-scale businesses. Utilizing the modern tech stack- React for the front end, Node.js for the backend, and MongoDB for data management, helps to achieve customization, scalability, and real-time responsiveness.
The integration of microservices, secure payment processing, and real-time updates help to enhance user engagement and also work for different SMBs for rapid user adoption.

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