Project Name
How Ksolves Automated KPI Generation for Telecom Using UiPath
Our client, a leading telecommunications provider, handles large datasets across different clusters and bands that are essential for monitoring network performance and key metrics. However, they faced significant challenges due to the reliance on manual processes to transform raw data into actionable KPIs for decision-making. The process was inefficient and error-prone, requiring 2-3 hours per cluster or band combination. They needed a solution to reduce manual intervention while enabling real-time data tracking and actionable insights.
- One of the primary challenges faced by our client involved the susceptibility to human error due to manual processing steps. In their operations, numerous tasks required manual intervention—from data entry to the compilation of reports. This reliance on human input slowed down processes and significantly increased the likelihood of errors.
To tackle the challenges of manual processes and the reliance on multiple tools, we implemented an automation solution using UiPath. This solution simplifies the entire workflow by automating manual tasks and integrating the various tools needed to convert raw data into actionable KPIs. It consists of the following components:
- Data Upload and Transfer: The client uploads raw data files to a designated SharePoint location, which serves as the central repository. Using NiFi, we automated the process of transferring the data from SharePoint to a Virtual Machine (VM) where the UiPath automation takes over. NiFi ensured seamless, reliable data flow, minimizing delays.
- UiPath Automation: Once the data is transferred to the VM, UiPath automates the steps required to transform raw data into KPIs. The UiPath bot interacts with the necessary tools, performs data transformations, and generates the KPIs. The entire process is automated, ensuring no manual intervention is needed, reducing both time and complexity.
- Final Output Delivery: After KPI generation, the automated solution places the output back into the SharePoint location, making it available for client access anytime. This automation allows the client to continuously monitor and access up-to-date performance metrics without the delays or manual processing previously required.
- Faster KPI Generation: The automation reduced the time required to generate KPIs from hours to mere minutes, eliminating the bottlenecks caused by manual processing.
- Reduced Human Error: By removing manual steps, the solution significantly decreased the chances of errors. This resulted in more accurate and reliable KPIs.
- Improved Scalability: With the automated solution, the client can handle larger volumes of data without additional staff or manual intervention. This means that the system can now scale as their business grows.
- Real-Time Data and Insights: The automated solution allows the client to make real-time, data-driven decisions based on the most up-to-date performance metrics, greatly improving operational efficiency.
- Enhanced Efficiency: The process is now 24/7, with no need for constant manual oversight, enabling the team to focus on more strategic tasks rather than manual data handling.
By implementing UiPath automation, Ksolves helped the client streamline the process of transforming raw data into KPIs. The solution not only reduced manual intervention but also improved accuracy, scalability, and efficiency. As a result, the client is now empowered to make data-driven decisions faster and more reliably, all while keeping up with their growing data demands.
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