AWS Services vs Salesforce – Which Suits Your Business Better?

Are you planning to upgrade your business operations and customer relationships? Whether you aim to scale performance efficiency or boost customer interactions, you must pick the right platform that delivers results according to your expectations. With that in mind, AWS Services vs. Salesforce emerges as the top choice!

“Salesforce excels in Customer Relationship Management, while AWS delivers top-tier cloud infrastructure for boosting your operational efficiency.”

But which one has the right capabilities to serve your business goals best? Read on to compare their service offerings and core strengths to decide which can best serve your business!

Salesforce – The World’s #1 CRM Platform

Today, this is the only CRM platform that can truly rival the comprehensive service offerings among all the CRM platforms in the market. A single platform is enough to unite your business’s marketing, service, and sales teams to collaborate from anywhere! You can easily pick any of Salesforce’s diverse cloud-based software products to unify your customer data, employ trusted AI agents, and connect with their customers on a deeper level. So, if you plan to build lasting customer relationships, Salesforce CRM tools are your best bet.

AWS – The World’s #1 Largest Cloud Service Provider

Before starting our discussion on AWS vs Salesforce, let’s discuss Amazon Web Services! This leading cloud computing platform dominates the cloud market with its extensive infrastructure and platform services. Today, AWS computing servers power millions of businesses across industries. You can also choose AWS to enjoy unmatched infrastructure scalability and cloud security features at the most affordable pricing.

But before you decide, let’s compare Salesforce CRM and AWS cloud services on a deeper level!

Salesforce vs AWS: Comparing Service Features & Capabilities

Reading through the comparison will help you choose between AWS Services and Salesforce. Let’s begin!

• AWS vs Salesforce: Comparing The Pricing Structure

Salesforce operates on a subscription-based pricing model, and you can try out the Salesforce Starter Suite at the beginning to analyze your business requirements. You can upgrade the pricing tier anytime based on your Salesforce Cloud-based CRM Services.

With Amazon Web Services, you can initially try out their free trial pack with selective products and services. Once you exceed the free credits, AWS will charge you based on your service consumption. So, you have the flexibility to pay based on your service usage.

• Comparing Platform Interface & User Experiences

Salesforce & AWS both have browser-based interfaces to simplify user interactions. The Salesforce interface is highly customizable and designed to cater to non-technical users who need intuitive dashboards, sales tracking, and customer insights. Comparatively, the AWS console is primarily accessed by software developers since it is more complex for IT admins due to its advanced management consoles. 

• AWS Cloud Hosting vs. Salesforce CRM Capabilities

Now, let’s compare Salesforce vs AWS service features. Amazon Web Services offers vast cloud hosting services so businesses can deploy applications, store massive data, and manage complex workloads. You can quickly deploy as many servers as you need to support your infrastructure. 

Salesforce, however, focuses on enhancing customer interactions through its exceptional CRM solutions. It offers built-in features like sales automation, customer support, analytics, and much more. You can even try Agentforce and drive customer success with autonomous AI agents. Additionally, you benefit from a wide range of Salesforce Clouds like Data Cloud, Sales Cloud, Marketing Cloud, etc. 

• AWS Services vs Salesforce: Comparing Security Features

As a public cloud provider, AWS takes extra measures to secure its client’s business data. From securing cloud networks using firewalls to enabling fine-grained user access with IAM control, Amazon Web Services always maintains compliance with international regulations like GDPR and HIPAA.

Salesforce also delivers solid security features to protect customer data, such as two-factor authentication and data encryption controls. These help companies maintain compliance with customers’ data privacy regulations.

Who Can Benefit More From Implementing Salesforce CRM?

Salesforce is perfect for businesses focused on improving customer relationships:

• Retailers can employ Sales Cloud to create personalized customer journeys.
• Service Providers can utilize Service Cloud to deliver seamless customer support.
• Companies can run data-driven campaigns using Salesforce Marketing Cloud.
• Businesses managing sales operations can implement the Salesforce CPQ tool.
• Sales agents can use Agentforce to assist customers virtually.

Who Stands to Gain from Adopting the AWS Cloud Platform?

Amazon Web Services is perfect for companies needing scalable infrastructure and solid computing power:

• Startups building custom web applications can use AWS Elastic and other Services.
• IT industries can benefit from AWS Lambda and EC2 to handle compute-intensive tasks.
• Developers can use AWS CloudFormation to automate cloud infrastructure with code.
• Enterprises can rely on AWS S3 and Redshift for scalable data storage and processing.

AWS Services vs Salesforce? Let Ksolves Guide You!

As we conclude our discussion on Salesforce vs. AWS, we at Ksolves are ready to take over your cloud implementation and CRM requirements. 

As a Salesforce Summit (Platinum) Partner, we have a team of 100+ Salesforce Certified Professionals who can deliver customized Salesforce development and implementation services per your business needs. We do AppExchange development, Salesforce DevOps and Release Management, Salesforce Consulting, Salesforce Implementation, Migration, and more!

Our extensive expertise in Salesforce and AWS allows us to tailor solutions according to your business model and objectives. So, let our team assess your cloud readiness and help you implement the ideal solution. 

Ready to scale your business to the cloud? Let’s connect to our experts!

Also Read: Salesforce vs Zoho