Top Salesforce Partners in the UAE

Salesforce has become a key platform for companies in the UAE looking to improve how they manage customer relationships, streamline internal processes, and increase productivity across teams. As more organizations invest in Salesforce, the demand for skilled partners who can implement, configure, and support the platform continues to grow.

Finding a reliable partner involves understanding local business practices, regulatory requirements, and integration needs. From initial setup to long-term support, the right partner can help businesses avoid costly missteps and get systems running efficiently from day one.

In this article, we highlight top Salesforce partners in the UAE with a strong record of delivering successful projects across various sectors, including finance, real estate, logistics, and retail. These firms bring the experience and resources needed to support both small-scale deployments and large, complex implementations.

Leading Salesforce Partners in the UAE

Below is a curated list of top Salesforce partners in the UAE known for their expertise, innovation, and ability to deliver tailored solutions across diverse industries.

Ksolves

Ksolves is a well-established Salesforce service provider with over 12 years of experience delivering Salesforce solutions across industries. Located in Business Bay in Dubai, and backed by a team of 100+ certified professionals and over 300 Salesforce certifications, Ksolves has earned recognition as a Salesforce Summit Consulting Partner for its consistent delivery standards and proven results.

Why Choose Ksolves?

• Delivered over 180 Salesforce projects for clients across different sectors
• Maintains an 89.3% repeat client rate, reflecting strong, long-term relationships
• Offers end-to-end Salesforce services—from strategic planning and development to deployment and post-launch support
• Holds 300+ certifications, ensuring solutions follow Salesforce-recommended practices
• Operates with a global support network, offering assistance across time zones

Core Salesforce Services

• AppExchange Product Development
• Salesforce Consulting
• Salesforce Implementation
• Salesforce Integration
• Custom Development and Configuration
• Salesforce Support and Data Migration

Deloitte

Deloitte is a global leader in Salesforce consulting services, delivering solutions that support digital transformation and customer experience at scale. With operations in over 40 countries, Deloitte combines deep industry expertise with Salesforce technology to support organizations in finance, healthcare, and more. Their collaboration with Salesforce has resulted in innovative tools and accelerators, including AI-driven solutions like Agentforce and a portfolio of pre-built assets.

Core Salesforce Services

• Salesforce Strategy and Advisory
• Salesforce Implementation and Configuration
• AI-Powered Salesforce Automation 
• Industry-Specific Accelerators
• Salesforce Data and Integration Services

Capgemini

Capgemini is a global Salesforce partner with over a decade of experience in CRM transformation, customer experience, and cloud integration. As a Salesforce Global Strategic Consulting Partner, Capgemini has delivered more than 2,500 Salesforce projects across various industries, including automotive, retail, financial services, and healthcare.

Core Salesforce Services

• Salesforce Implementation and Integration
• Salesforce Commerce Cloud and Marketing Cloud Solutions
• Generative AI for Customer Experience (CX)
• MuleSoft and API-Led Connectivity
• CRM Strategy and Digital Transformation

Accenture

Accenture is a global leader in Salesforce services, offering comprehensive solutions that integrate data, AI, and CRM to drive business transformation. With over 55,000 Salesforce-skilled professionals and more than 78,000 certifications, Accenture delivers personalized customer experiences and scalable enterprise solutions across various industries.

Core Salesforce Services

• Salesforce Implementation and Integration
• AI-Powered Customer Experience Solutions
• Industry-Specific Accelerators
• Salesforce Data and Analytics Services
• CRM Strategy and Digital Transformation

IBM

IBM is a global Salesforce consulting partner with over 25 years of experience delivering enterprise-scale CRM and AI-powered solutions. With more than 22,700 Salesforce certifications and a robust portfolio of industry-specific assets, IBM helps organizations modernize operations, enhance customer experiences, and integrate Salesforce across complex technology ecosystems. Their offerings combine Salesforce with IBM’s AI capabilities, including watsonx and Agentforce, to drive innovation and efficiency

Core Salesforce Services

• Salesforce Implementation and Integration
• Agentic AI Strategy
• Industry Clouds Services
• Salesforce Consulting Services
• CRM Strategy and Digital Transformation​

Cognizant

Cognizant is a global Salesforce consulting partner offering comprehensive services, including design, consulting, implementation, and support. With over 12,000 certified Salesforce experts and a track record of completing 934 Salesforce-verified projects, Cognizant delivers solutions that help clients innovate and fulfill their brand promise. 

Core Salesforce Services

• Salesforce Design and Consulting
• Implementation and Support
• Salesforce Lightning and Einstein AI Integration
• Industry-Specific Solutions and Accelerators
• Digital and Customer Experience Transformation

Oaktree Software

Oaktree Software is a Salesforce consulting and development firm offering a comprehensive suite of services to support businesses in their CRM and digital transformation initiatives. With a team of over 50 certified Salesforce professionals, Oaktree delivers solutions across various industries, including healthcare, retail, manufacturing, and financial services.

Core Salesforce Services

• Salesforce Implementation and Integration
• Salesforce App Development
• Salesforce Support and Maintenance
• Salesforce Cloud Services
• Salesforce Migration Services

TCS

Tata Consultancy Services (TCS) is a global leader in Salesforce consulting and implementation, offering a comprehensive suite of services that drive digital transformation and customer engagement across industries. With over 7,500 Salesforce-certified professionals and more than 16,000 global certifications, TCS delivers scalable, industry-specific solutions that enhance business agility and customer experiences. ​

Core Salesforce Services

• Salesforce Advisory Services
• Salesforce Implementation Services
• Salesforce Support and Scale Services
• Industry-specific Salesforce Solution

Dentsu

Dentsu is a global Salesforce Platinum Consulting Partner known for delivering integrated, cross-cloud solutions that enhance customer engagement and digital experiences. With a strong background in marketing, media, and creative services, Dentsu combines deep platform knowledge with audience-first strategies to help brands connect more effectively with customers. The company operates through a network of specialized agencies and has supported digital transformation projects across industries, including retail, automotive, financial services, and healthcare.

Core Salesforce Services

• Salesforce Marketing Cloud
• Salesforce Commerce Cloud
• Salesforce Service Cloud
• Salesforce Sales Cloud
• Salesforce Experience Cloud

Navsoft

Navsoft is a seasoned Salesforce consulting and development firm, offering a comprehensive range of services aimed at enhancing customer experiences and streamlining business operations. With over 25 years of industry experience, Navsoft has successfully delivered digital transformation solutions across various sectors, including retail, manufacturing, healthcare, insurance, education, and logistics.

Core Salesforce Services

• Salesforce Consulting
• Salesforce Implementation
• Salesforce Integration Services
• CRM Consulting Services
• Salesforce Customization Services

Summing Up!

In a competitive and fast-evolving digital landscape like the UAE, partnering with the right Salesforce partner can be the key to unlocking long-term business growth and operational efficiency. Leading firms such as Ksolves, Deloitte, Capgemini, Accenture, and IBM stand out for their proven track records, industry-specific accelerators, and extensive certification portfolios. Whether you’re looking for AI-powered CRM innovations, seamless integrations, or tailored customer journeys, these trusted partners offer the skills and strategies needed to drive successful Salesforce implementations and transformations across industries.