Salesforce Sales
Cloud Services

Speed up deal closures in Slack Sales Elevate by consolidating all sales team members, Sales Cloud data, and process automation into a single workspace with Sales Team Productivity!

Get real-time notifications from Sales Cloud directly within Slack and determine your sales priorities. Keep everyone in the loop regarding deal progressions, pipeline changes, and wins. With deal alerts, automated deal support and approvals, and easy CRM updates from anywhere, on any device, you can focus more on selling and accelerating wins.

Enhance your sales effectiveness by integrating analytics into your CRM with Sales Analytics! With a comprehensive view of data from Sales Cloud, Data Cloud, and Tableau, it empowers you to accurately forecast and understand deal trends and take relevant action.

Sales Analytics summarizes predictions and recommendations from opportunities, calls, emails, and cases. It enables you to move deals forward with insights into deal progression, context from relevant emails, and more. Moreover, you can access pre-built dashboards to figure out your target numbers, track your team’s performance with different metrics, and check opportunities for selling.

Drive productivity, speed up decision-making, close deals faster, and strengthen customer relationships with AI built directly into your CRM! Sales AI automates sending sales emails and follow-ups, generating summaries from sales calls, creating a personalized closing plan, and researching prospects.

AI-driven deal insights let you avoid the guesswork and prioritize the most critical leads based on lead potential, opportunity health, and sales activities. With predictive forecasting, you can accurately predict future sales performance and outcomes and take proactive steps to optimize your sales processes and drive revenue growth.

Close your deals faster with auto-captured conversation insights using Einstein Conversation Insights! This innovative tool automatically transcribes recorded voice and video calls and flags crucial moments across every sales conversation, empowering you to understand your customers’ preferences without listening to the entire call.

With Einstein Conversation Insights, effortlessly spot customer objections, questions asked, and attitudes on pricing. Incorporate custom mentions, such as product or competitor names, to capture important information and enhance your insights.

Unify your sales, revenue, and legal teams for more efficient revenue lifecycle management with Revenue Cloud! The platform combines Configure, Price, and Quote (CPQ), Billing, Partner Relationship Management, and B2B Commerce to help businesses manage revenue streams and drive growth. It automates the entire sales process, from product selection to cash collection, policies, and controls to reduce operational overheads and costs.

Accelerate sales cycles by creating accurate quotes and contracts with Configure Price Quote (CPQ)! It assists you in creating more advanced pricing strategies by setting up rules that automatically adjust prices on quotes based on specific products. Employ different discount strategies, such as volume-based discounts, combined discounts, and proportional discounts, to grab buyers’ attention.

Moreover, CPQ helps you design approval processes by setting different rules and conditions, such as user groups, user permissions, approval triggers, etc., to close deals faster.

Improve customer conversions, drive lead generation, and increase revenue with Salesforce Maps! With this tool, you can sell to and serve customers better, optimize schedules and routes for in-person and virtual visits, and explore new business.

Salesforce Maps lets you visualize customer information based on the location and utilize an interactive map to display accounts, opportunities, and other Salesforce data. Prioritize customer outreach based on the Einstein score, potential revenue from leading indicators, or proximity to a specific address.